Agreement to these terms

These Terms of Use apply to your use of the Burger Zhack website and to any orders, offers, or messages you send through it. By using the site, you agree to these terms. If you do not agree, please do not use the site.

Using our website

You agree to use the site only for lawful purposes and in a way that does not harm others or the site itself. You agree not to:

• Try to gain unauthorized access to the site, our systems, or other people’s information.

• Use bots, scrapers, or other automated tools to collect content or overload the site.

• Submit false, misleading, or abusive information, or pretend to be someone else.

Orders, menu, and pricing

We do our best to keep menu items, descriptions, photos, and prices accurate. Items and prices can vary by shop and may change without notice, and some items may sell out. If we spot an error in price or availability, we may correct it, contact you, or cancel the affected order. Pickup and delivery times are estimates, not guarantees.

Allergens and dietary information

Our kitchen handles common allergens such as wheat, milk, eggs, soy, and sesame. Because we share equipment and cooking surfaces, we cannot guarantee that any item is free of any allergen. If you have an allergy or dietary need, please tell our crew before you order.

Promotions and member offers

From time to time we offer deals, discounts, and member-only perks. Each offer may have its own conditions, such as an expiry date or a limit of one per guest, and we may change or end an offer at any time. Offers have no cash value unless the law says otherwise.

Problems with an order

If something is not right with your food or your order, tell us as soon as you can and we will work to make it right. Where appropriate, we may offer a replacement, a credit, or a refund.

Messages and content you send us

When you send us a message, feedback, or other content, you confirm that you have the right to share it. You give us permission to use it to respond to you and to improve our menu, shops, and services. We will not publish your personal details without your consent.

Our content and brand

The Burger Zhack name, logo, artwork, photos, text, and site design belong to us or our licensors and are protected by law. You may view and share the site for personal use, but you may not copy, modify, or use our brand or content for commercial purposes without our written permission.

Third-party links and services

The site may link to third-party websites, delivery platforms, or payment services. We do not control them and are not responsible for their content, policies, or practices. Your use of them is at your own risk and subject to their terms.

Disclaimers

The site and its content are provided “as is” and “as available”. To the fullest extent allowed by law, we make no promises that the site will always be available, error free, or secure.

Limitation of liability

To the fullest extent allowed by law, Burger Zhack and its owners, crew, and partners are not liable for any indirect, incidental, or consequential damages arising from your use of the site. Nothing in these terms limits any rights you have under consumer protection law that cannot be waived.

Changes to the site and these terms

We may change or stop any part of the site at any time. We may also update these terms, and when we do, we will change the date at the top of this page. Continuing to use the site after an update means you accept the new terms.

Governing law

These terms are governed by the laws of the place where the Burger Zhack shop you order from operates, without regard to conflict of law rules.

Contact us

Questions about these terms? Email us at hello@burgerzhack.com or call (555) 014-2020.